Shipping and Return Policy
Shipping Policy
Processing Time
All orders are processed within [X business days] after payment confirmation is received. We do not ship on weekends or holidays.
Shipping Rates
Shipping costs will be calculated and displayed at checkout. We offer standard shipping and [details about additional options, such as express or international shipping, if applicable].
Shipping Areas
We ship to [list of countries or regions]. If you wish to place an order outside these areas, please contact us for more information.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment.
Shipping Delays
Delivery times are estimated and may be subject to delays due to circumstances beyond our control, such as adverse weather conditions or courier service delays.
Returns and Refunds Policy
Eligibility for Returns
We accept returns within [X days] from the delivery date. Products must be in their original condition, unused, with tags and original packaging intact.
Return Process
To initiate a return, please contact us at [email or phone number] with your order number and a brief description of the reason for the return. We will provide detailed instructions to complete the process.
Return Shipping Costs
Return shipping costs are the responsibility of the customer unless the product is defective or does not match the order. In such cases, we will cover the return shipping costs.
Refunds
Once we receive and inspect your return, we will issue a refund through the original payment method used at checkout. Refund processing times may vary depending on your financial institution.
Non-Returnable Items
The following items are not eligible for return: [list of items, such as underwear, customized products, etc.].